Singapore Pools is a state-owned betting company that offers a wide range of lottery games and sports bets. Its popular games include Toto, 4D and Singapore Sweep. It also provides horse racing and motor racing bets.
Its services are available in more than 300 outlets and authorized retail centers throughout the country. Moreover, it is the sole operator of Singapore’s Sportsbook. In addition, it is a member of the World Lottery Association and has committed to being a world-class responsible gaming operator.
In addition, Singapore Pools offers online gambling and mobile apps to cater to a diversified market. The company has more than 13,000 employees and is a wholly-owned subsidiary of Tote Board, which reports to the government’s Ministry of Finance.
Founded in 1968, Singapore Pools was established to counter illegal gambling activities and provide people with a trusted venue for placing their bets. Unlike triads and illegal bookies, which profit from the societal cost of gambling, Singapore Pools is not-for-profit and channels its surplus back into supporting the community through charity.
It is also a key player in combating the rising problem of responsible gaming. In order to do so, it has adopted various strategies. These include promoting their responsible gaming message across all their outlets and branches through their nationwide digital signage network. They use PADS4 to display their event messages, lottery results and betting updates, and this allows them to educate customers on playing responsibly.
Aside from educating its customers, the company is also making sure that their systems are secure and compliant with the latest regulations. Previously, they used a legacy system that did not allow them to identify complex issues during outages or performance degradation. This slowed down their investigations and made it difficult to resolve issues. It also limited their ability to improve the quality of their customer experience.
The team at Singapore Pools has also improved its business processes by adopting a number of different tools. These include Jira Service Management and ServiceNow ITSM to automate manual processes. These tools have helped them save time and resources while ensuring that the company’s IT infrastructure is secure.
In addition to deploying new technologies, Singapore Pools is also using its IT infrastructure and technology capital for social good. In 2018, it established iShine Cloud, a charity that provides other charities with an affordable and integrated suite of IT solutions via a secure cloud platform. Its goal is to help the organizations improve their productivity, governance and efficiency in running their operations so that they can better serve their beneficiaries.
The W Singapore is one of the most flamboyant hotels in town, and is the perfect spot for those who want to stay on Sentosa Island and take advantage of their resort outdoor pool. They have one of the largest and arguably best pools in Singapore, and it’s definitely a must-stay for any serious pool-goers. You can also enjoy a variety of food and beverage options at the hotel’s restaurants.